New, expectant parents can eChat with a RN

Expectant and new parents can now ask a registered nurse questions about breastfeeding, their child’s development and other concerns from the convenience of their own home with eChat.

The new online chat function is a free service for York Region residents available Monday to Friday from 8:30 a.m. to 4:30 p.m. To access the confidential and anonymous service, visit and clicking on the blue button that says, ‘Chat with a Registered Nurse.’

You can use eChat to ask questions and receive information about prenatal resources and eligibility for the Nurse-Family Partnership, a free program where public health nurses are available to visit young, first-time mothers during their pregnancy and the first two years of their child’s life in the privacy of their own homes.

Book an appointment for your first visit to a breastfeeding clinic, ask questions about breastfeeding and receive tips for successful infant feeding. Learn about the Healthy Babies Healthy Children Program, a home visiting program where eligible parents are connected with a public health nurse and a family visitor to receive information, support and connections to community resources.

You can also talk about tips to support your child’s healthy development and learn about support and programs, including the Transition to Parenting group to help with the adjustment to parenthood.

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