Metrolinx is working with Loblaws to bring online grocery shopping and pick up to select GO Transit stations this spring. It will be the first time in Canada that type of service will be offered at transit stations.
Loblaw’s PC Express service, an evolution in their click-and-collect model, will make the trip home for GO customers even easier. With the service, there will be no need to make an extra stop at the grocery store on the way home from work. Instead, customers can shop online and their groceries will be waiting for them when they arrive at their GO station. As long as they place their orders before 12 a.m. the night before, groceries will be ready for them the next day on their afternoon trip home.
The first phase of the project will offer PC Express locations at five GO stations—Clarkson, Oakville, Bronte, Rouge Hill and Whitby. Groceries will come from nearby Fortinos or Loblaws stores depending on the location. They will be waiting in a special delivery truck, in lockers or in an enclosed kiosk, depending on the station, to test different delivery methods. After the initial phase is complete, PC Express pick-up locations will roll out to more GO stations across the region.
“Our customers lead busy lives and this exciting new service—a first in Canada—will make their trips home that much quicker,” said Phil Verster, Metrolinx president and CEO. “There will now be a new benefit to taking the GO train, with the ability to pick up groceries at five different stations through Loblaws PC Express pick-up service, with more to come. This is just another way we’re making it better, faster and easier to take transit.”
“This is a logical extension of our increasingly popular e-commerce services and the growing customer appeal for ordering groceries online and picking them up when it’s most convenient,” said Jeremy Pee, Loblaws E-Commerce second vice president. “With PC Express pick up locations, we’re giving customers and commuters the best brands and products we have to offer, easy online ordering and some time back in their day.”
Through the same partnership with Loblaws, Metrolinx rolled out PRESTO card services to 93 Shoppers Drug Mart locations in Toronto, with more locations on the way across the Greater Toronto Area, Hamilton and Ottawa.